Questions about Shifa Core
Common questions
What is Shifa Core?
Healthcare software for pharmacies, clinics, laboratories and hospitals in Pakistan, made by AELAMA Technologies. It has 35 parts that can be switched on or off.
Which languages does it support?
English, Urdu, Arabic and Pashto, with right-to-left screens for Urdu, Arabic and Pashto.
Does it work when the internet goes?
Yes for patient registration, appointments, attendance, leave and safety reports. They are sent automatically when the connection returns. Payments, results and prescriptions wait for the connection, for safety.
Is patient information private?
Each business only sees its own records, and staff only see what their job allows. Every important action is recorded.
Can I bring in my old records?
Yes. Patients, visits, medicines, tests, bills and stock can be imported from spreadsheets. Every row is checked before anything is added.
Can I back up my data?
Yes. Owners can download full, checked backups, lock them with a password, and bring back missing records from a backup.
Does it work on phones and tablets?
Yes. It works in the browser on laptops, phones and tablets, and can be installed like an app.
Can patients use it?
Yes. The patient portal lets patients book appointments, see released results and bills, and pay online once the clinic switches it on.
Is there a free trial?
Yes. Every new business gets a free trial with all features on, from the moment it is set up.
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